Practice and Practitioner Reviews
Happy – the review tool for satisfied patients & successful practices
Seamlessly integrated review system for practices and practitioners with connections to external review platforms.
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More positive reviews on Google
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Effort for your patients
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Higher response rate to review invitations
Your Benefits at a Glance
1
More Reviews
Automated review invitations ensure high patient participation. This boosts your reviews on platforms like Google, Jameda, or Trustpilot, helping you earn the trust of new patients. A strong online reputation leads to more appointments and practice growth.
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More Patients Through Better Visibility
Good reviews improve your Google ranking and increase the likelihood that new patients will choose your practice. Online search results with many positive reviews build trust and convince potential patients even before they book an appointment.
2
Easy Integration
The tool seamlessly integrates with your existing practice workflows and software systems, so no additional steps are required. The review invitations are fully automated, without adding any extra workload for your team. This allows you to stay focused on providing the best possible care to your patients.
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Real-Time Reputation Management
With our internal backoffice, you can keep track of your reviews across all platforms. Negative feedback is quickly identified and can be professionally addressed right away. This helps you protect your practice's image and demonstrate transparency, along with your commitment to excellent patient care.
How it works
1. Patient receives review request
After the appointment, the patient automatically receives a request to rate both the practitioner and the clinic. This is a dynamic solution – patients who miss their appointment or cancel at short notice will not receive a review request.
2. Review process
In a short and simple survey, the patient provides feedback on both the practitioner and the clinic. Positive and negative aspects can be highlighted, enabling targeted improvements. The entire process takes no more than 30 seconds.
3. Forwarding to external review platforms
Once the internal review is submitted, patients are automatically redirected to external review platforms (e.g. Google or Jameda) to leave an honest public review. This enhances your online presence and allows all patients to share their experiences transparently – which is important for SEO and boosts your visibility online.
4. Monthly summary for the practice owner
The practice owner receives a clear summary of the reviews via email each month and also has 24/7 access to all reviews through an intuitive backoffice tool. Reviews can be filtered and analyzed based on various criteria.
Key features & benefits
Build Trust & Attract New Patients
Practice Management & Quality Improvement
Automated Processes & Less Workload
Bessere Patientenbindung & Empfehlungen
Pricing
Basic
€29 / per practitioner per month
Premium
€49 / per practitioner per month
Book your Free Demo today!
Experience how “Happy”, our rating tool, can revolutionize your practice’s reputation management and benefit from greater transparency, more trust, and more patients.
Step 1: Fill out the form
Share your contact details and a few initial insights about your practice using the form.
Step 2: We’ll be in touch
We’ll get back to you promptly with a proposed time for your personal demo — and answer any questions you may have.
Step 3: Get your demo
We'll walk you through the platform in a no-obligation demo and discuss the best next steps for your clinic.
Share your contact details and a few initial insights about your practice using the form.
Step 2: We’ll be in touch
We’ll get back to you promptly with a proposed time for your personal demo — and answer any questions you may have.
Step 3: Get your demo
We'll walk you through the platform in a no-obligation demo and discuss the best next steps for your clinic.
Your advisors for digital transformation
Our experts are here to support your practice in becoming more efficient through digital transformation.
Address
Patient21 SE
Kurfürstendamm 33
10719 Berlin
Kurfürstendamm 33
10719 Berlin
