{"id":2212,"date":"2025-03-19T09:46:31","date_gmt":"2025-03-19T09:46:31","guid":{"rendered":"https:\/\/software.patient21.com\/?page_id=2212"},"modified":"2025-07-17T09:28:27","modified_gmt":"2025-07-17T09:28:27","slug":"happy","status":"publish","type":"page","link":"https:\/\/software.patient21.com\/en\/happy\/","title":{"rendered":"Happy"},"content":{"rendered":"
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Practice and Practitioner Reviews<\/div>\n\n\n\n

Happy \u2013 the review tool for satisfied patients & successful practices<\/h1>\n\n\n\n
Seamlessly integrated review system for practices and practitioners with connections to external review platforms.<\/div>\n\n\n\n
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More positive reviews on Google<\/div>\n<\/div>\n\n\n\n
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Effort for your patients<\/div>\n<\/div>\n\n\n\n
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Higher response rate to review invitations<\/div>\n<\/div>\n <\/div><\/div>\n<\/div>\n <\/div><\/div>\n<\/div>\n\n\n\n

Your Benefits at a Glance<\/h2>\n\n\n\n
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More Reviews<\/h2>\n\n\n\n
Automated review invitations ensure high patient participation. This boosts your reviews on platforms like Google, Jameda, or Trustpilot, helping you earn the trust of new patients. A strong online reputation leads to more appointments and practice growth.<\/div>\n<\/div>\n\n\n\n
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More Patients Through Better Visibility<\/h2>\n\n\n\n
Good reviews improve your Google ranking and increase the likelihood that new patients will choose your practice. Online search results with many positive reviews build trust and convince potential patients even before they book an appointment.<\/div>\n<\/div>\n\n\n\n
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Easy Integration<\/h2>\n\n\n\n
The tool seamlessly integrates with your existing practice workflows and software systems, so no additional steps are required. The review invitations are fully automated, without adding any extra workload for your team. This allows you to stay focused on providing the best possible care to your patients.<\/div>\n<\/div>\n\n\n\n
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Real-Time Reputation Management<\/h2>\n\n\n\n
With our internal backoffice, you can keep track of your reviews across all platforms. Negative feedback is quickly identified and can be professionally addressed right away. This helps you protect your practice's image and demonstrate transparency, along with your commitment to excellent patient care.<\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n
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How it works<\/h2>\n\n\n\n
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1. Patient receives review request<\/h3>\n\n\n\n
After the appointment, the patient automatically receives a request to rate both the practitioner and the clinic. This is a dynamic solution \u2013 patients who miss their appointment or cancel at short notice will not receive a review request.<\/div>\n\n\n\n
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2. Review process<\/h3>\n\n\n\n
In a short and simple survey, the patient provides feedback on both the practitioner and the clinic. Positive and negative aspects can be highlighted, enabling targeted improvements. The entire process takes no more than 30 seconds.<\/div>\n\n\n\n
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3. Forwarding to external review platforms<\/h3>\n\n\n\n
Once the internal review is submitted, patients are automatically redirected to external review platforms (e.g. Google or Jameda) to leave an honest public review. This enhances your online presence and allows all patients to share their experiences transparently \u2013 which is important for SEO and boosts your visibility online.<\/div>\n\n\n\n
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4. Monthly summary for the practice owner<\/h3>\n\n\n\n
The practice owner receives a clear summary of the reviews via email each month and also has 24\/7 access to all reviews through an intuitive backoffice tool. Reviews can be filtered and analyzed based on various criteria.<\/div>\n\n\n\n
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Key features & benefits<\/h2>\n\n\n\n
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Build Trust & Attract New Patients<\/h2>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Transparency \u2013 Positive patient reviews build trust in your practice.<\/span><\/div><\/div>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Decision-making aid for new patients \u2013 Reviews are often the most important factor when choosing a dentist.<\/span><\/div><\/div>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Higher visibility on Google & Jameda \u2013 Improved online presence through better rankings.<\/span><\/div><\/div>\n<\/div>\n\n\n\n
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Practice Management & Quality Improvement<\/h2>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Direct patient feedback \u2013 Quickly identify weaknesses and make targeted improvements.<\/span><\/div><\/div>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Measurable service quality \u2013 Reviews help assess how well the team interacts with patients.<\/span><\/div><\/div>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Continuous optimization \u2013 Regular feedback reveals opportunities for improvement.<\/span><\/div><\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n
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Automated Processes & Less Workload<\/h2>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Automated review requests \u2013 Patients receive feedback invitations right after their appointment.<\/span><\/div><\/div>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Seamless integration with online booking, practice websites & practice software \u2013 Efficient workflows without extra effort.<\/span><\/div><\/div>\n<\/div>\n\n\n\n
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Bessere Patientenbindung & Empfehlungen<\/h2>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Increased patient satisfaction \u2013 Reviews highlight which treatments and services patients appreciate most.<\/span><\/div><\/div>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Word-of-mouth marketing \u2013 Positive experiences lead to more recommendations.<\/span><\/div><\/div>\n\n\n\n
\n <\/path>\n<\/svg><\/span>Targeted communication \u2013 The practice can actively engage with feedback and build stronger patient relationships.<\/span><\/div><\/div>\n<\/div>\n <\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Pricing<\/h2>\n\n\n\n
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Basic<\/h2>\n\n\n\n

\u20ac29 \/ per practitioner per month<\/h2>\n\n\n\n
<\/path><\/svg>Automated patient reviews for practitioners & practice<\/span><\/div><\/div>\n\n\n\n
<\/path><\/svg>Back office access to all reviews for easy reputation management<\/span><\/div><\/div>\n\n\n\n
<\/path><\/svg>Monthly summary via email<\/span><\/div><\/div>\n\n\n\n
<\/path><\/svg>Optional: Use of reviews on your practice website and online booking<\/span><\/div><\/div>\n\n\n\n
<\/path><\/svg>Monthly cancellation possible<\/span><\/div><\/div>\n\n\n\n
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Premium<\/h2>\n\n\n\n

\u20ac49 \/ per practitioner per month<\/h2>\n\n\n\n
<\/path><\/svg>Everything included in the Basic package<\/span><\/div><\/div>\n\n\n\n
<\/path><\/svg>Additional reviews on search engine-relevant platforms (Google, Jameda, etc.)<\/span><\/div><\/div>\n\n\n\n
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Book your Free Demo today!<\/h2>\n\n\n\n

Experience how \u201cHappy\u201d, our rating tool, can revolutionize your practice\u2019s reputation management and benefit from greater transparency, more trust, and more patients.<\/h5>\n<\/div>\n\n\n\n
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Step 1: Fill out the form
<\/strong>Share your contact details and a few initial insights about your practice using the form.

Step 2: We\u2019ll be in touch<\/strong>
We\u2019ll get back to you promptly with a proposed time for your personal demo \u2014 and answer any questions you may have.

Step 3: Get your demo<\/strong><\/strong>
We'll walk you through the platform in a no-obligation demo and discuss the best next steps for your clinic.<\/div>\n<\/div>\n<\/div>\n\n\n\n
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